If you own a home in Cincinnati, then you probably also own a contractor story that you've told time and time again. And it may not have the most pleasant story line. But this year, when it comes to hiring an HVAC contractor, your story will follow a decidedly sensible course and feature a happy ending. This time, you won't replicate past mistakes because you will:

• Gather and call at least three references on the contractor.
• Check the status of the contractor's license by calling 1-800-321-2752. Then make sure that your contractor carries commercial general liability insurance. Though not required, it covers accidental injuries and property damage. Then, verify that the policy is in place by calling the insurance company.
• Find out if you will need a building permit for your project or repair and, if so, who will secure it.
• Read the work contract thoroughly. Be sure that the contract spells out when the work will begin and end. It also should include a detailed description of the scope of the work, the materials to be used and/or the equipment to be installed. Do not assume that the details will "come together" at a later date; spell them out before any work begins. Find out if the three-day "right to cancel" clause applies to you. If you're required to pay a down payment, be sure that it is not more than 10 percent of the contract price or $1,000, whichever is less, and then double-check the schedule of payments. Put any and all changes to the contract in writing, for your protection.
• Ask for a "notice to owner" statement that describes liens and how to prevent them.

Hiring an HVAC contractor will be an even steadier experience if you follow the tips described above, and call Tri-County Heating & Cooling. We've been serving Butler County and the Greater Cincinnati area since 1969, and our goal since is to provide accessible, reliable and superior customer service to Ohio residents. Besides, we are homeowners, too, so we understand that your peace of mind depends on it—even if you won't be able to tell another "contractor went wrong story" at our expense.

Contractor image via Shutterstock.