What's your resolution for the New Year?

Dear Friends,

Most people see the New Year as a time to take stock and set goals for improvement - whether it's losing weight, exercising more or being better organized. For us, we have an ongoing resolution to exceed your expectations every day, all year long. We dedicate ourselves to finding ways to make our best even better.

One of the ways we plan to improve this year is to move toward a paperless environment. Not only is this an eco-friendly idea, it will also increase efficiency and accuracy in billing simplify the process for both our customers and our office staff.

We've also invested in GPS devices and tablets for all our technicians, which will help us meet our goal of on-time appointments while giving technicians easy access to customers' account and service history.

These are just a couple of examples. We keep our team well trained and up to date on the latest technology so you will have an expert on your side whenever you need help or advice, whether it's for an installation, a tune-up or an emergency repair.

So whatever the rest of the winter brings, our resolution never changes: to do our best every day to keep you safe, save you money and improve your energy efficiency without sacrificing an ounce of your comfort.

Warmly,

Greg Leisgang
President

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