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Frequently Asked Questions
Some of our most frequently asked questions are organized below by category. If you do not see your question here, or would like to talk to us directly, please call us at (513) 777-8933 or use the form on the left to contact us directly by email.
Service
- My gas bill has been getting bigger every year for the last few winters. Is there anything I can do to cut back? I keep my thermostat about as low as I can.
A lot of people are in the same boat as you because natural gas prices, especially in the Midwest, have soared in the last few years. One way we've helped customers cope is with Carrier's Hybrid Heat system. It's a high-efficiency natural gas furnace combined with a high-efficiency electric heat pump. It's often referred to as a "dual fuel" system.
Air Conditioners
- Please explain the recent change in energy efficiency regulations for air conditioning equipment.
The new regulations, which went into effect in January 2007, raised the minimum efficiency required for new air conditioning equipment, specifically from 10 SEER to 13 SEER. (The efficiency of central air systems is regulated by the U.S. Department of Energy. Systems are tested and assigned a Seasonal Energy Efficiency Ratio.).
Manufacturers are no longer making 10-SEER systems. While the regulation is relatively new, we've recommended 13-SEER equipment and higher for years.
